Best for: Small ops team
- Setup
- €600
- Recurring
- €39/seat/mo
- 1 shared inbox
- AI triage + auto-reply
- 500 emails / seat / month
- Basic CRM log
- Slack notifications
€0.05 / email
An email agent that reads the shared inbox, classifies messages, drafts replies for review, escalates the urgent ones to Slack or a senior, and logs the rest to your CRM. Plays nicely with Front, Help Scout, or plain Gmail / Outlook — your team doesn't change tools.
Best for: Small ops team
€0.05 / email
Best for: Mid-market service desk
€0.04 / email
Best for: Regulated / high-volume
€0.03 / email
Inbox of 200/day means urgent tickets sit next to newsletter subscribes for hours.
Triage tags 'urgent / standard / low'; team works the urgent queue first, agent drafts replies for the standard.
Inbound product questions and pricing requests get lost in a generic info@ inbox.
Sales-relevant emails route to HubSpot, drafts go to the right rep, low-priority messages get a polite acknowledgment.
Reception team spends mornings clearing the inbox before service starts.
Agent handles confirmations, FAQ replies, and routing overnight — reception checks exceptions only.
Standard sends drafts only — your team reviews and clicks send. Professional adds optional auto-send for whitelisted reply types (e.g. opening hours, simple FAQs). Enterprise supports full auto-send with audit log and rollback. You decide where on the spectrum.
30 minutes. An operations walkthrough, a clear assessment, and a written plan. No obligation after the call — if automation isn't the right tool here, we'll say so plainly.