EMAIL AGENT[ PRODUCT · 06 ]

Triage and auto-reply on the inbox, without retraining your team

An email agent that reads the shared inbox, classifies messages, drafts replies for review, escalates the urgent ones to Slack or a senior, and logs the rest to your CRM. Plays nicely with Front, Help Scout, or plain Gmail / Outlook — your team doesn't change tools.

INBOX
Gmail · Outlook · Front
No tool change
TRIAGE
Categorized
Auto-tag + priority
DRAFTS
Reviewable
Team approves before send
STANDARD

Best for: Small ops team

Setup
€600
Recurring
€39/seat/mo
Included
  • 1 shared inbox
  • AI triage + auto-reply
  • 500 emails / seat / month
  • Basic CRM log
  • Slack notifications

Overage: €0.05 / email

Professional
PROFESSIONAL

Best for: Mid-market service desk

Setup
€1,200
Recurring
€69/seat/mo
Included
  • 3 inboxes
  • Escalation rules
  • 2,000 emails / seat / month
  • HubSpot / Pipedrive sync
  • Custom reply templates

Overage: €0.04 / email

ENTERPRISE

Best for: Regulated / high-volume

Setup
€2,500
Recurring
€99/seat/mo
Included
  • Unlimited inboxes
  • Custom routing rules
  • Audit log + SLA
  • EU DPA included
  • Dedicated success manager

Overage: €0.03 / email

[ USE CASES ]

Where it earns its keep

SERVICE DESK

Inbox of 200/day means urgent tickets sit next to newsletter subscribes for hours.

Triage tags 'urgent / standard / low'; team works the urgent queue first, agent drafts replies for the standard.

SALES OPS

Inbound product questions and pricing requests get lost in a generic info@ inbox.

Sales-relevant emails route to HubSpot, drafts go to the right rep, low-priority messages get a polite acknowledgment.

HOSPITALITY

Reception team spends mornings clearing the inbox before service starts.

Agent handles confirmations, FAQ replies, and routing overnight — reception checks exceptions only.

[ INTEGRATIONS ]

Wired into the stack you already run

  • Gmail / Workspace
  • Outlook / Microsoft 365
  • Front
  • Help Scout
  • HubSpot
  • Pipedrive
  • Slack
[ FAQ ]

Common questions

  • Standard sends drafts only — your team reviews and clicks send. Professional adds optional auto-send for whitelisted reply types (e.g. opening hours, simple FAQs). Enterprise supports full auto-send with audit log and rollback. You decide where on the spectrum.

[ LET'S TALK ]

Let's map where automation pays off in your operation

30 minutes. An operations walkthrough, a clear assessment, and a written plan. No obligation after the call — if automation isn't the right tool here, we'll say so plainly.

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