The AI workspace for customer ops that don't sleep
Unified WhatsApp, Telegram, Email and Voice in one AI-assisted workspace — built for SMBs across Germany and Turkey whose business runs on customer conversations. From the bakery taking supplier voice notes to the clinic recovering no-shows from the waitlist.
Six automations. One workspace
Each automation runs end-to-end in under 90 seconds, demoable from a phone at the booth. Run them standalone or chain them — the unified inbox keeps every channel, conversation, and AI suggestion in a single view.
01 · UNIFIED INBOX
Every channel, one screen.
WhatsApp, Telegram, Email, Voice transcripts and web forms in one inbox — with AI summary, sentiment, and suggested reply on every thread.
CHANNELSWA · TG · EMAIL · VOICE
AISUMMARY · SENTIMENT · DRAFT
ASSIGNROLES · TEAMS · TAGS
02 · VOICE NOTE → TICKET
From voice memo to structured action.
Customer or supplier sends a voice note on WhatsApp — Whisper transcribes, the LLM extracts items, quantities, dates. Lands as a confirmed ticket with a Telegram summary to the owner.
TRANSCRIBEWHISPER · MULTILINGUAL
EXTRACTITEMS · QTY · DATE
OUTPUTTICKET + TG ALERT
03 · MULTILINGUAL TRIAGE
TR ↔ DE ↔ EN, on the fly.
The customer writes in their language. The owner sees a one-line summary in theirs. AI reply drafts come back in the customer's language, signed in your tone.
DETECTAUTO · 12 LANGS
TRANSLATECONTEXT-AWARE
ROUTETG / WEB OWNER PING
04 · NO-SHOW RECOVERY
Empty slots that fill themselves.
A booking cancels — the system fires a parallel WhatsApp template to the top 3 from your waitlist. First reply claims the slot, others get a polite stand-down message.
TRIGGERCAL.COM · MANUAL
TEMPLATEWA UTILITY · APPROVED
RACEFIRST-YES WINS
05 · EMAIL → QUOTE DRAFT
RFQ in, draft out, human send.
Inbound RFQ matches your keyword rules. AI drafts a quote against your price list and sits it in the Outbox awaiting human approval — no auto-send, no surprises.
INTAKEIMAP · POSTMARK
PRICE LISTJSON · CSV · API
APPROVEHUMAN IN THE LOOP
06 · AI ANALYTICS
Only what helps you act.
Response time, sentiment trend, intent mix, conversation cost. Daily digest to email or Telegram. No vanity dashboards — the chart either changes a decision or it isn't shipped.
EXPORTSCSV · API
DIGESTEMAIL · TG · WEEKLY
PRIVACYGDPR · EU-HOSTED
Ready to make your processes more efficient?
Let's look together at which tasks in your company can be simplified with AI and automation. No obligation after the call — if it's not the right fit, we'll say so plainly.
INDEPENDENT · GDPR-NATIVE · BUILT IN GERMANY · DE · EN · TR