Answer every call in thirty seconds or less — around the clock.
A voice agent your customers can't tell isn't a junior dispatcher. Routes by intent, books into your calendar, escalates when the script runs out. Deployed on Retell or Vapi, audited end-to-end, trained on your actual playbook.
LATENCY
<800 ms p50
end-to-end · Retell + GPT-4o
LANGUAGES
DE · EN · TR
auto-detected
UPTIME
99.9 % target
Retell SLA · vendor-measured
Every call, four moves.
The agent is deterministic where it needs to be — identity, scheduling, transfer — and conversational where it can be. No open-ended chat that invents policy.
01 · GREET
Pick up within one ring.
Opening line in your brand's voice. Language auto-detected from the first sentence.
02 · CLASSIFY
Route by intent, not menu.
Booking, support, dispatch, delivery, emergency. Mapped to your team's actual queues.
03 · RESOLVE
Do the thing, write the record.
Books into Cal.com, updates CRM, posts to ops channel. Every action logged with a trace ID.
04 · HANDOFF
Escalate before it fails.
If confidence drops or intent is new, warm-transfer to a human with full transcript context.
Built on tools you can open and audit.
No black-box pricing tiers. Every layer swappable, every prompt versioned in your git.
Platform
Retell AI or Vapi — you pick
ASR
Deepgram Nova-3 · multi-lingual
LLM
GPT-4o, Claude Sonnet, or on-prem if needed
TTS
ElevenLabs or Cartesia · cloned voice
Telephony
Twilio · German DID · GDPR DPA
Integrations
Cal.com, HubSpot, Pipedrive, SAP, custom webhooks
Data residency
EU-west · Frankfurt · no US subprocessors
Exit cost
Two weeks. Prompts, data, numbers all portable.
Let's see what can actually be automated.
30 minutes. Operations walkthrough, candid opinion, and a written plan. No pitch deck, no sales motion — and no obligation if automation isn't the right tool for the job.
BUILT IN GERMANY · GDPR-NATIVE · NO VENDOR LOCK-IN · EN · DE · TR