How businesses use OpSolid to work better

Mid-sized e-commerce company, 200+ daily orders across four sales channels.

4+ hours daily on manual order entry, status updates, and inventory adjustments. Frequent errors during peak seasons.

Automated pipeline: order ingestion, data normalization, real-time inventory, label generation, and tracking — across all channels.

Logistics company, 500+ monthly invoices from carriers and suppliers in mixed formats.

Two full days per week spent extracting invoice data, entering it into accounting, and matching purchase orders.

AI-assisted extraction, automatic PO matching, discrepancy flagging, and direct routing to accounting.

Growing company, 120 employees. Purchases, travel, contractor onboarding managed via email.

Requests lost in email. No visibility, no audit trail. Process varies by manager.

Structured approval system: form submission, rule-based routing, tracking, automatic reminders.

Distribution company tracking sales, warehouse, and delivery via separate weekly spreadsheets.

Reports always a week old, often inconsistent. Decisions based on gut feeling.

Live dashboard pulling from ERP, warehouse, and delivery systems. Configurable alerts for anomalies.

B2B service company onboarding 15-20 clients monthly with multi-step process.

Checklist in shared doc. Steps missed, inconsistent experience, 2-3 week onboarding time.

Automated workflow: welcome emails, account provisioning, document tracking, status dashboard.

Manufacturing company. HR and procurement still on paper forms and local files.

Days to process paperwork. Inconsistent channels. Nothing searchable or tracked.

Digital workflows for onboarding, purchase requests, and document management with proper versioning.

Retail company using Shopify, ERP, WMS, and HubSpot — each with its own data.

Hours daily on manual sync. Frequent discrepancies across systems.

Central integration layer with near real-time sync, conflict detection, and error handling.

Service company. Status updates, reminders, and follow-ups managed manually by three people.

Messages late, inconsistent, or missed. Communication drops during busy periods.

Automated messaging triggered by service milestones. Consistent templates with override capability.

E-commerce company receiving 300+ customer inquiries daily across WhatsApp, Telegram, and email.

Three staff members manually answering the same questions. No after-hours coverage. Messages lost between channels.

Unified messaging hub with automated FAQ responses, order status lookups, and intelligent routing to human agents for complex issues.

Service company receiving 100+ daily calls — appointment bookings, status inquiries, general questions.

Two full-time staff on phones. Long hold times. Missed calls during peak hours and after business hours.

AI voice assistant handling inbound calls: answering FAQs, booking appointments, routing complex calls to the right department.

Marketing team publishing 8-12 videos monthly across multiple YouTube channels with localized metadata.

Manual upload, title/description/tag entry, thumbnail assignment, and scheduling. 3+ hours per video.

Automated pipeline: video processing, metadata generation, thumbnail assignment, scheduled publishing, and performance tracking dashboard.

B2B company with 50+ active leads. Sales team using CRM but manually tracking follow-ups and updating deal stages.

Leads going cold due to missed follow-ups. Inconsistent data in CRM. No visibility into pipeline health.

Automated lead scoring, follow-up sequences triggered by behavior, CRM auto-updates, and pipeline dashboard with alerts.